Network and infrastructure monitoring, patching, backup checks and uptime SLAs, pairable with SOC.
Engagement
Managed service (annual)
What it is
Our network operations centre monitors your infrastructure around the clock, handles patching and backup checks, and works to uptime SLAs. It can be combined with Managed SOC under a single Global Delivery Centre contract.
Who it's for
Organisations without round-the-clock infrastructure staff.
The outcome
Fewer outages, faster recovery and one accountable team.
Step 1
Discovery
Inventory devices, services and dependencies.
Step 2
Onboarding
Deploy monitoring and agree runbooks.
Step 3
Operate
24×7 monitoring and response to SLA.
Step 4
Report
Monthly uptime and improvement review.
One team sees both performance and security events, which speeds diagnosis and avoids finger-pointing.
Remote by default, with on-site support through local partners where needed.
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